Travel Terms & Conditions
Please Read Carefully
Deposit and Final Payment: Unless otherwise stated, a deposit is due at time of reservation. Final payment for all events is due no later than the dates published in Mystical Voyages literature or website. Unless otherwise stated all prices posted on Mystical Voyages literature or website are on a per person basis. In most instances the stated price reflects the per person price based on double occupancy. Please contact Mystical Voyages for single rates. Mystical Voyages accepts cash and checks made payable to Mystical Voyages. To insure that you get the best value for your money and avoid additional charges that increase the cost of your tour, we discourage credit cards. Acceptance of credit cards is at the discretion of the Mystical Voyages and will result in an additional fee to cover the charges incurred by Mystical Voyages. Payments should be made payable to Mystical Voyages.
Refund Policy: unless otherwise stated, a refund of your deposit will be made up to the posted final payment date. After the final payment date, the individual travel company (ies) with whom Mystical Voyages has contracted will dictate refund policies. At this point refunds cannot be guaranteed. Mystical Voyages charges a non-refundable processing fee for all cancellations received after the final payment date. Exclusions: Mystical Voyages and the agencies with whom we have contracted reserve the right to alter our refund and cancellation policies when a substantial amount of cancellation or postponement of travel is attributable to: conditions resulting from natural or man-made disaster, fire, government action, civil disorder, war, hostilities between nations, terrorist acts, or unavailability of transportation through no fault of Mystical Voyages and the agencies with whom we have contracted. Your deposit and full payment are subject to all cancellation penalties should you be unable to attend or have to leave this tour during its operation. Mystical Voyages, its affiliates and agents with whom they have contracted are not responsible for partial or full loss of money paid due to strike, bankruptcy, natural disasters, inclement weather, acts of terrorism or war, or any other event that should delay, interrupt or cancel this tour, which could result in partial or full loss of money paid.
Passport and Identification: Each tour member is responsible for his or her own valid passport and identification. Mystical Voyages is not responsible for travelers detained by security due to invalid identification.
Explanation of Responsibilities and Tour Conditions for Mystical Voyages: Any person reserving or purchasing any tour or event through Mystical Voyages accepts the condition that Mystical Voyages reserves the right to change or cancel itineraries, hotels, and other tour components whenever it is deemed necessary. If this occurs, every effort will be made to offer alternatives. Published times on itineraries are as accurate as possible but subject to change due to traffic, weather, mechanical and any other condition beyond Mystical Voyages’ control that prevents a tour or event from operating as scheduled. Mystical Voyages and it agents expressly disclaim any liability for any damages that may be incurred for any changes, cancellations or delays on any itinerary on any of our tours or events. All rates published are per person as indicated and are based on double occupancy when only one rate is shown. Reservations will be accepted subject to availability at the time of a request and are considered confirmed only upon receipt of a minimum deposit. Reservations received after final payment may be subject to additional fees. Mystical Voyages encourages single travelers on our tours, however, hotels and cruise lines charge a flat roommate, regardless of occupancy, resulting in a higher single price. Mystical Voyages is not responsible for finding roommates for single travelers wishing to take advantage of the double rate but will make every effort to match roommates amongst individual travelers in the group wishing to travel double occupancy.
Travelers Needing Special Assistance: Mystical Voyages will make reasonable efforts to accommodate the special needs of tour participants. Such participants, however, should be aware that the Americans with Disabilities Act are inapplicable outside of the United States and facilities outside the United States for disabled individuals are sharply limited. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of and totally responsible for providing the assistance. If a traveler thinks he or she might need assistance during a trip, he or she should contact Mystical Voyages to determine what assistance might reasonably be given.
Baggage Disclaimer: Although every effort is made to handle passengers’ luggage as carefully as possible, Mystical Voyages and the agencies with whom we have contracted are not responsible for and do not assume liability or accept claims for loss of or damage to luggage due to breakage, theft or wear and tear through hotel and group carrier handling. It is strongly recommended for your own self interest and protection that you have adequate insurance to cover these eventualities.
General Disclaimer: Mystical Voyages, our affiliated entities, and its and their employees, shareholders, officers, directors, successors, agents, and assigns, own or operate any person or entity which is to or does provide goods or services for these trips. Because neither maintains any control over the personnel, equipment, or operations of these suppliers, Mystical Voyages assumes no responsibility for and cannot be held liable for any personal injury, death, property damage or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) any wrongful, negligent, willful or unauthorized acts or omissions on the part of any of the suppliers or other employees or agents, (2) any defect in or failure of any vehicle, equipment, or instrument owned, operated or otherwise used by any of these suppliers, or (3) any wrongful, willful or negligent act or omission on the part of any other party not under the supervision and control of Mystical Voyages. Additionally, responsibility is not accepted for losses or expenses due to sickness, lack of appropriate medical facilities or practitioners, weather, strikes, theft or other criminal acts, war, terrorism, computer problems, or other such causes. All services and accommodations are subject to the laws of the country in which they are provided. Mystical Voyages reserves the right to make changes in the published itinerary whenever, in their sole judgment, conditions warrant, or if they deem it necessary for the comfort, convenience, or safety of the tour or event. They reserve the right to withdraw any tour announced. Mystical Voyages reserves the right to decline or accept any person as a member of a tour or event or to require any participant to withdraw from the tour at any time, when such action is determined by the tour manager to be in the best interests of the health, safety and general welfare of the tour group or the individual participant. Neither does Mystical Voyages accept liability for any carrier’s cancellation penalty incurred by the purchase of a non-refundable airline or other ticket to the tour departure city and return or otherwise. Baggage and personal effects are the sole responsibility of the owner at all times. Participants may be photographed for the promotional purposes of Mystical Voyages with participant’s permission only.
Payment of the deposit to Mystical Voyages constitutes acceptance of these terms.